Frequently asked questions
All questions
Is PlayClub really free?
Yes. Every coin is given away and there is nothing to buy anywhere on the site.
Can I win real money or prizes?
No. Coins have no cash value and cannot be withdrawn, sold or exchanged for prizes.
Who can play?
Adults aged 19 and over. The site is not directed at anyone younger.
Do I need to download an app?
No. Every game runs in the browser on phone, tablet and desktop.
How many games are there?
300, across slots, jackpots, hold and spin, table games, video poker, roulette, crash, bingo and keno, scratch cards and arcade games.
What happens when I run out of coins?
Free coins refill every four hours, and a daily vault opens each day you sign in.
What is coin return?
The long-run average share of coins a game hands back. It describes free play only.
How do I delete my account?
From your account settings, or by writing to us through the contact page.